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CMS Hospital Ratings Don’t Tell the Whole Story

Posted by Kurt Stuenkel, President and CEO
August 15, 2016
Kurt Stuenkel, Floyd President and CEO

The Centers for Medicare and Medicaid Services (CMS) released its first hospital star ratings recently. It’s the federal government’s attempt with the mountains of hospital data they collect to create a single rating that helps health care consumers.

Floyd earned three stars–certainly respectable, but we would never advise someone to focus on a single rating when making an important health care decision. This is especially true in the case of the CMS ratings, which do not differentiate between sizes of hospitals, services offered, or patient population. As an organization, we use many different scorecards and methods to measure and improve quality and some of these can be helpful and meaningful to both hospitals and consumers.

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Community Benefits Summary

Community Benefits Summary

Floyd provides numerous benefits to the community throughout the year, including $57.84 million in unreimbursed care to patients who receive traditional charity care or care through public programs and services. The annual Community Benefits Summary provides additional details about Floyd activities that benefit the community.