Floyd Medical Center Straightforward

Stories of Care

Each month, except December, the Floyd Healthcare Management Inc. board of directors is presented with an Outstanding Story of Caring that features the actions of dedication and compassion performed by Floyd employees, volunteers and others. These real-life examples illustrate a commitment to the Floyd mission and the service behaviors that guide the Floyd culture.

  • Teamwork

    November 29, 2017

    Every part of a patient’s experience with our organization is dependent on a series of responsibilities and handoffs. It’s teamwork at its very best. From physician to pharmacist and nurse to catering associate and from coordinated care to environmental services Read More

  • Confirmation

    October 24, 2017

    Several years ago, when Floyd introduced the phrase “Well Beyond Expectations,” no one could have known just how meaningful those words would become to the patients and families who receive care here. Jane is one of those family members. Read More

  • Needed

    August 29, 2017

    Inspiration comes in all forms, but there is something special about the stories of people who overcome adversity to achieve a goal. Wayne Dixon’s goal was both simple and profound. He wanted to help people. He wanted to feel needed. Read More

  • The Longest of Days

    July 24, 2017

    Pete’s disease had not been kind to him. He should have been advancing in a career or starting a family. Instead, function-robbing complications from a lifelong series of medical battles were taking their toll. Pete was dying. Read More

  • Priceless

    June 27, 2017

    In her role with our Patient Access team, Maegan Bolt regularly meets patients who are in difficult situations. Oftentimes insurance coverage has expired, and the patient is in need of costly medical care. Maegan’s job is to help those patients secure the coverage they need so they can pursue the treatment they need. Read More

  • The Gift of Time

    May 25, 2017

    Diagnosed with stage 3 breast cancer, Teresa Morgan knew she’d need help. What she didn’t know was just how impactful Cancer Navigators would be to her life. Because her treatment plan would include surgery, followed by chemotherapy and radiation, Teresa Read More

  • Mission in Action

    April 28, 2017

    Our organization collects statistics, sets goals and watches our financial performance and quality scores, but when we tell others about our work and our workplace, we almost always turn to the real-life stories of care in action. Read More

  • King for a Day

    March 28, 2017

    In 21 years of nursing Lisa Maddox has experienced her share of difficult patients, and Mr. Smith was among the worst of them. That was about to change. Read More

  • Wanda’s Angel

    February 28, 2017

    You never know where you are going to be divinely positioned to help a person in need. Lauren Adams, director of Floyd Healthcare Foundation, recently found that opportunity while attending a Rotary Club meeting. Read More

  • From Tragedy to Purpose

    January 31, 2017

    In 2014, 3,179 people were killed and 431,000 were injured in motor vehicle crashes involving distracted drivers. These are tragic losses, but in a world filled with numbers and surveys, we all too often forget that every one of those numbers has a name attached. Not Marshall Greene. Read More

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